return Policy of cell phone repeater

Return Policy

We proud to provide high quality products that are guaranteed to increase signal quality and extend mobile coverage. All returns must be received within 30 days of the delivered signed date.

In order to return your product you must first contact our Customer Service and request an RMA code which includes a special returns address along with that authorization. Your order will be refunded upon received and checked the product in its original packaging with no damaged. Damaged equipment returned even with an RMA will be subject to a 20% restocking fee.

Non-Refundable:

  • Provide wrong shipping address.
  • Pre-cut lengths of cable.
  • Refused sign.
  • When out of sign date, package return or destroy by express.
  • The original order postage cost: £28.95 GBP/Kit.
  • Can not provide installed photos as request and not follow steps to adjust installation (If Wrong Installed).
  • Any returns received without an RMA authorization, outside of 30 days from the original delivered signed date.
  • Mistake purchased products (intend to purchase mobile phone or others, but not our mobile repeater or accessories).

Customer Responsibilities:

  • Shipping charges of the return delivery.
  • All returns are subject to a £4.95 GBP re-stocking fee.

Exchange or Replace Items During The Standard ONE Year Warranty:

  • Customers need to pay the postage back and forth.